Case Study: ResultsCX achieves enterprise service management and automation savings with Ivanti Neurons

ResultsCX saves $280,000-$300,000 with Ivanti automation

ResultsCX, a customer experience solutions provider with a global workforce of 23,000 employees, faced significant challenges ensuring compliance and improving service delivery across its large, multi-departmental organization. To address process gaps identified in audits and manage its sprawling data, users, and devices, the company turned to Ivanti and implemented Ivanti Neurons for ITSM, ITAM, and Discovery, along with Ivanti Endpoint Manager.

Ivanti provided a highly configurable enterprise service management platform that integrated with various departments and automated key processes. This solution minimized workloads through automation and seamless integrations, resulting in substantial labor savings. The implementation by Ivanti delivered measurable impact, including true enterprise-wide service management and cost savings of $280,000 to $300,000.

ResultsCX