Case Study: Nationwide Children's Hospital achieves seamless personalized application delivery and lower support costs with Ivanti

Nationwide Children's Hospital - Customer Case Study

Nationwide Children's Hospital faced a major desktop modernization challenge: with over 10,000 users and 8,000 endpoints, their Windows roaming profiles required heavy support and would not carry user personalization into virtualized or streamed application environments. To preserve users’ custom dictionaries, templates and settings during a move to virtual desktops, Nationwide Children’s Hospital chose Ivanti and its user-personalization capabilities (part of the Ivanti DesktopNow portfolio).

Ivanti separated personalization from underlying profiles and delivery platforms so physical and virtual application delivery could coexist, enabling Nationwide Children’s Hospital to migrate users without disrupting their experience. The Ivanti solution preserved personalization across environments, reduced support overhead, future‑proofed their design, and supported the hospital’s large-scale transition of 10,000+ users across 8,000 endpoints while lowering operational costs and help‑desk demand.

Nationwide Children's Hospital

Jake Muszynski

System Engineer, Information Services