Case Study: Marathon Oil achieves 70% cost savings and unified ITSM & asset management with Ivanti

Marathon Oil - Customer Case Study

Marathon Oil Corporation, a Houston-based energy company with roughly 3,000 employees, needed a single intuitive platform to replace multiple complex IT tools that confused end users and produced unlogged tickets. To simplify service and asset management and enable quicker self-service, Marathon selected Ivanti, deploying Ivanti Service Manager together with Ivanti Asset Manager.

Ivanti delivered an integrated service and asset management solution that went live in four months, consolidating hardware and software inventories, automating request workflows (apps, mobile devices, COVID‑19 support) and integrating with third‑party systems. The Ivanti deployment produced a 70% cost savings versus the previous vendor, improved ticket routing and resolution times, and gave IT a single place to view assets and audits—enabling faster troubleshooting and expanded automation.

Marathon Oil

Pat Nicols

Sr. IT Systems Analyst