Case Study: Dorman Products achieves 86% lower picking inaccuracy with Ivanti

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Preview of the Dorman Products Case Study

Dorman Products reduces picking inaccuracy by 86% with Ivanti

Dorman Products, an automotive parts company, faced challenges with low picking accuracy and clunky technology in its distribution centers, which hurt employee morale. They sought a solution to improve accuracy and streamline training. Partnering with Ivanti and their solution provider Procensis, they implemented Ivanti Velocity and Ivanti Velocity Voice to address these issues.

By implementing Ivanti's solutions, Dorman Products reduced its picking inaccuracy by 86% and achieved a 99.91% accuracy rate. The Ivanti Velocity Voice system drastically cut training time from several hours to just 15 minutes per user. Additionally, the company saw a 15% productivity improvement for a major customer and greatly enhanced the user experience on Android devices.


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