Case Study: Maxim Healthcare Services achieves accelerated supplier enablement and invoice automation in 8 weeks with Ivalua

Maxim Healthcare Services - Customer Case Study

Maxim Healthcare Services, a national provider of medical staffing and home healthcare with over 60,000 employees and $1B+ in annual revenue, faced a broken procure-to-pay process: only 15 suppliers enabled in seven years, rising paper invoice volume, a slow, error-prone P2P system with poor UI, supplier fees that blocked connections, and low user adoption that limited contract buying and ROI.

By deploying Ivalua’s P2P suite (Supplier Management, Sourcing, Contract Management, Procurement, Invoicing, and Analytics) and removing supplier fees, Maxim went live in just 8 weeks. Results included 1,118 enabled users, 2,162 catalog items, 10 hosted supplier catalogs, accelerated onboarding (more suppliers in 8 weeks than the prior 7 years), automated invoicing, higher user and supplier satisfaction, and better spend control through guided buying.

Maxim Healthcare Services

Cindy Seabrease

Director of Purchasing and Accounts Payable