Case Study: Maxis achieves 100% digital e‑sourcing and streamlined procurement with Ivalua

Digitally Transforming Conventional Sourcing To Drive Greater Efficiency

Maxis Broadband, part of Maxis Berhad, faced a procurement transformation challenge: after reorganizing and upskilling the team they lacked the technology to support a strategic approach, were burdened by manual tasks, had limited spend visibility, and needed scalable, automated processes to optimize multiple areas of spend.

They deployed Ivalua’s single digital procurement platform (supplier management, sourcing, contract management, procurement, invoicing and analytics) to automate repetitive work, centralize contracts and enable real-time analytics. Within six months they reached 100% e‑sourcing, now manage 800+ contracts and 1,800+ suppliers (85% with active spend), and report higher stakeholder satisfaction, better supplier collaboration, clearer visibility and improved auditability.

Maxis

Jesse Mah

Head of Procurement Operations and Analytics