Case Study: Dole (global fresh-produce leader) achieves 10X ROI and 12% savings with Ivalua

Developing A World Class Procurement Organization to Create Sustainable Value

Dole, a global leader in fresh fruit and vegetables headquartered in Singapore with about $2.5B in annual revenue, faced a fragmented procurement organization across sites and business units. With 80% of spend single-sourced, weak category strategies, contracts that often lacked pricing, no tools to track expirations or renewals, and no centralized supplier management, Dole had limited visibility and poor compliance.

Dole deployed Ivalua’s unified platform—Supplier Management, e-Sourcing, Contract Management, Procurement, Invoicing and Strategy & Analytics—to centralize processes and data. The result: immediate P&L impact with 10x ROI on direct spend, 12% savings in year one (5–6% on total spend) and up to 25% savings from some e-auctions, plus stronger compliance, faster sourcing cycles, standardized category strategies and ongoing supplier performance management.

Dole

Arindam Sengupta

Vice President of Strategy, Operations and Procurement