Case Study: Crédit Agricole achieves 100% procurement digitization and €80M savings with Ivalua

Complete Digital Transformation of Procurement With High ROI

Crédit Agricole SA, a leading global bank operating through 66 entities in 60 countries, faced a fragmented procurement landscape: decentralized teams with varying maturity, limited visibility into spend, unstructured information sharing, and inconsistent supplier and policy knowledge. The Group needed a single, flexible end-to-end solution to manage spend across business units, enable early supplier involvement, and deliver rapid ROI.

By deploying Ivalua’s suite (Supplier Management, Sourcing, Contract Management, Procurement, Invoicing and Strategy & Analytics), Crédit Agricole achieved 100% digitization of procurement, €3 billion in spend under management and €80 million saved in the first years. The rollout onboarded 59,741 suppliers and 13,318 users, increased invoice processing efficiency by 70%, processed €800 million in PO volume (40,316 POs), and delivered improved spend visibility, regulatory control, modular adoption by subsidiaries and stronger buyer–supplier collaboration.

Credit Agricole

Sylvie Robin Romet

Chief Procurement Officer