Case Study: Internationally leading soft drinks producer achieves faster, more automated B2B order processing with ITyX Solutions

Internationally Leading Soft Drinks Producer - Customer Case Study

ITyX Solutions partnered with an internationally leading soft drinks producer to overcome the challenge of processing highly heterogenous B2B orders. The customer received orders via fax and email in a wide variety of formats, from standardized forms to informal scanned lists, which had previously required manual data entry. The primary challenges were automatically identifying the sender and accurately extracting product and volume details from these diverse documents.

The solution from ITyX Solutions utilized an AI platform that employed contentual, structural, and format-specific annotation to intelligently read orders. This system was trained by employees through a dynamic examination procedure and integrated with SAP. The results were significant, with the automated processing of up to 95% of typewritten orders and 70% cost savings. ITyX Solutions also enabled the complete automation of the process for handwritten orders following a manual review.