Case Study: North America’s Oldest, Family Owned Die Casting Operation achieves greater uptime and productivity with ITsavvy Managed Services

North America’s Oldest, Family Owned Die Casting Operation - Customer Case Study

North America’s Oldest, Family Owned Die Casting Operation turned to ITsavvy after experiencing email problems, backup issues, aging hardware, long periods of downtime, and other network-related disruptions that were slowing work and straining a tight budget. The manufacturing client needed a fast, reliable way to stabilize its IT environment without adding staff, and ITsavvy recommended its Managed Services solution, including savvyGuard® monitoring, Offsite Backup, Hosted Exchange, and Firewall Management.

ITsavvy implemented a monthly Managed Services plan and began monitoring the client’s systems around the clock, helping take IT management off the client’s plate. As a result, the network became nearly issue-free and stable, employee productivity increased, and the company gained a single point of contact for IT support. The client also avoided replacing a departed IT employee, effectively gaining access to the equivalent of 15 engineers for less than the cost of one desktop support person.