Case Study: Help At Home achieves rapid email migration and stronger security with ITsavvy

Help At Home - Customer Case Study

Help At Home, a healthcare provider serving seniors and other individuals across more than 110 locations in nine states, was suddenly given just 23 days to replace its hosted email vendor after the contract was terminated. The company also had to deal with a hijacked email domain that was generating spam and creating security and administrative headaches, putting business continuity and compliance at risk. Help At Home turned to ITsavvy and its savvyMail® service to manage the urgent migration.

ITsavvy completed the end-to-end migration of nearly 1,000 mailboxes over a single weekend and had the new email environment running by Monday morning. The team also strengthened security by implementing a more robust password strategy and ongoing virus and spam protection through savvyMail, helping clear up the spam issue and improve network health. The project was completed within the 23-day deadline, supported growth with an additional 100 accounts within six months, and improved reliability for regulatory compliance.

Help At Home

Gary

Help At Home