Case Study: Global Manufacturing Company achieves unified communications and reduced support costs with ITsavvy and ShoreTel

Global Manufacturing Company - Customer Case Study

Global Manufacturing Company, a publicly traded trucking equipment manufacturer with operations across the U.S. and abroad, was dealing with four different 15-year-old phone systems from different vendors. They wanted to unify communications across all sites, enable inter-site calling, and modernize their data platform. ITsavvy was selected to help address both needs, pairing a ShoreTel unified communications solution with an HP-based network upgrade.

ITsavvy implemented ShoreTel unified communications with features including Workgroups, VPN Concentrator, and Mobility, along with a virtualized server, SAN, and HP POE switches. The new platform gave Global Manufacturing Company one communications system across all locations, reduced support costs, improved mobile worker communications, and enabled internal site-to-site calling. The result was a more robust and intuitive system that simplified administration and improved efficiency, allowing one person to manage all four locations from a single site.