Case Study: Stadtwerke Speyer GmbH achieves unified IT monitoring and branded SLA reporting with ITRS Opsview

Stadtwerke Speyer GmbH - Customer Case Study

Stadtwerke Speyer GmbH is a utility provider near Heidelberg serving over 30,000 customers with gas, electricity and water and employing 250 staff. Their IT estate spans two datacenters and a mix of Windows and Linux systems to support core electronic data exchanges with other utilities and a growing managed hosting service for local SMBs. The company needed a professionally supported, easy-to-maintain monitoring solution to ensure reliable automated processes for rapid customer onboarding and service delivery.

In Spring 2012 they deployed Opsview Enterprise, a Nagios-based platform with strong reporting and dashboarding. Opsview delivered scheduled, branded SLA reports for managed hosting customers, unified dashboards for non-technical stakeholders and NOC displays, and clearer management visibility into IT performance—helping prove service value and maintain mission-critical data exchanges.

Stadtwerke Speyer GmbH

Fabian Lorenz

IT systems architect