Case Study: Stadtwerke Schwabisch Hall achieves scalable, automated IT infrastructure monitoring and rapid device integration with ITRS Opsview

Stadtwerke Schwabisch Hall - Customer Case Study

Stadtwerke Schwäbisch Hall is a municipal energy and services provider operating a 24-hour control room that monitors roughly 15,000 data points across about 700 systems, including ~300 virtual servers and dozens of field sites and VPN-connected customers. They needed a scalable, secure IT monitoring solution with automated discovery, easy device integration and proactive alerts — requirements that free tools like Nagios and Icinga could not fully meet.

They upgraded to Opsview Enterprise, using auto-discovery, templates, a network scanner and VMware monitoring packs to bring all devices into a single dashboard. The deployment sped up device onboarding, simplified virtual cluster monitoring, reduced staff effort, improved reporting and updates, and delivered the scalable, secure monitoring the utility required.

Stadtwerke Schwabisch Hall

Mark Käpplinger

IT Manager