Case Study: 's-Hertogenbosch Council achieves 24/7 service assurance with ITRS Opsview (Opsview Enterprise)

s-Hertogenbosch Council - Customer Case Study

's-Hertogenbosch Council, which runs data services for public servants across North Brabant, must ensure 24/7 performance of a 500+ server farm and support 700+ virtual desktops for services like the city guard, fire department and traffic signalling. The existing Nagios Core setup was difficult to manage, understood by only a few staff, and created an administrative bottleneck; the IT team needed an intuitive, drop-in replacement that could scale and produce SLA-ready reports for senior management.

They deployed Opsview Enterprise to provide a single, real-time view of their diverse, distributed estate — covering network, servers, applications and cloud — and to deliver automated, high-level SLA reporting and intuitive dashboards for the NOC. The result: improved visibility, proactive fixes by the support desk before users were impacted, and a consolidated monitoring platform that quickly identifies issues and meets the Council’s reporting needs.

s-Hertogenbosch Council

Ron Vink

IT Specialist