Case Study: Irish Tax and Revenue achieves €350,000 licensing savings and 24x7 application monitoring with ITRS Opsview

Irish Tax and Revenue - Customer Case Study

Irish Tax and Revenue, which operates more than 110 offices across the Republic of Ireland with about 5,700 staff, needed true 24x7 availability for a new online customs and excise service. The critical, custom-developed application ran on Sun hardware with Oracle WebLogic and an Ingres database and generated large volumes of runtime data that had to be analyzed to detect issues before they affected users.

They chose Opsview to monitor the application, completing a successful pilot in January 2007 and a full rollout (with disaster recovery site installation) in May 2007. Opsview’s open-source roots enabled rapid, cost-effective customization and delivered an estimated €350,000 saving in licensing costs versus a proprietary alternative; Opsview also provides ongoing support to maintain service availability.

Irish Tax and Revenue