Case Study: Cobweb achieves 99.999% availability and scalable cloud monitoring with ITRS Opsview

Cobweb - Customer Case Study

Cobweb is a long-established cloud services specialist and the largest hosted Exchange provider in Europe, hosting over 150,000 mailboxes from Tier 3+ data centers. The company needed full visibility across a diverse infrastructure and multiple vendor networks but had little effective monitoring in place; an unintuitive legacy tool and reliance on a single experienced engineer made diagnosing issues slow and capacity planning nearly impossible.

Cobweb adopted Opsview for its affordability and flexible checks, dashboards, and API-driven automation, enabling consistent, centralized monitoring of servers, SANs, switches, ESXi hosts and cloud-deployed devices. The solution improved early issue detection and resolution, streamlined deployments, supported capacity planning, helped the team pursue 99.999% availability, and scaled their monitoring from 50 to 400 hosts while reducing time and costs.

Cobweb

Bailey Scott

Network Engineer