Case Study: Cisco achieves unified global monitoring and proactive issue resolution with ITRS Opsview

Cisco - Customer Case Study

Cisco Systems, a global networking giant monitoring over 700 devices across 10 locations, needed a single, real‑time view of its distributed IT estate. After struggling with Nagios to deploy monitoring across multiple labs and development teams, Cisco required a customizable, multi‑tenant solution that would let administrators and developers add and monitor devices easily and securely.

Cisco deployed Opsview Enterprise, using its integrated GUI, advanced auto‑discovery and drag‑and‑drop dashboards to consolidate monitoring and scale with growth. The rollout was fast and user‑friendly, enabling non‑specialist sysadmins to add devices, improving overall visibility and proactivity; Business Service Monitoring lets teams see and resolve service impacts quickly, and responsive Opsview support helped resolve a performance issue during deployment.

Cisco

Brian Wilson

System’s Engineer