Case Study: Loyola University Chicago achieves scalable, reliable monitoring and improved uptime with ITRS Opsview

How Loyola University delivers a first-class learning experience for students worldwide

Loyola University Chicago—supporting 11 colleges and more than 16,000 students across campuses including international sites—faced growing strain on its legacy monitoring after outgrowing Nagios. The IT team needed a scalable, easy-to-configure solution to reliably monitor a complex hybrid environment (on-premises and cloud) and reduce time spent firefighting so they could focus on innovation and service delivery.

After evaluating vendors, Loyola adopted Opsview as a Nagios alternative. Opsview delivered simple setup, customizable dashboards, keyword-driven alerting and accurate reporting, which improved uptime, cut response time to incidents, and reduced manual configuration overhead. Five years on, Loyola reports consistent satisfaction, responsive support, and no need for additional monitoring tools as its environment continues to grow.

Loyola University Chicago