Case Study: NHBC improves website performance and uptime with ITRS Uptrends

NHBC improves website uptime and faster outage response with ITRS Group

NHBC, the UK's National House-Building Council, faced challenges with the stability and performance of its customer-facing websites, which were managed by a third party. Users experienced errors and outages, leading to complaints. Their previous monitoring solution was expensive and lacked accurate, feature-rich reporting. NHBC turned to ITRS Group and its Uptrends product for a better performance monitoring solution.

The ITRS Uptrends solution provided comprehensive website, transaction, and server monitoring. This allowed NHBC to detect service failures quickly, often before their own internal systems could, enabling them to rectify issues immediately and reduce reputational damage. The solution from ITRS was also cost-effective and praised for its top-notch support, helping NHBC optimize the experience for its users.

NHBC