ITRM
18 Case Studies
A ITRM Case Study
D&AD, an advertising charity, faced a tight deadline to relocate its offices and needed to establish new telephone lines and internet connectivity for over 70 users. The standard lead time for a leased line was 60-90 days, but they had only eight days before their unmovable move-in date. They turned to their long-term vendor, ITRM, for Managed IT Support Services, including Voice & Data and Network Cabling & Relocation Services.
ITRM leveraged its industry expertise and strategic partnerships to implement a solution. They configured the telephone system hardware in advance and used a new wireless service to design and implement a resilient 100Mb leased line in just five days. Their internal team also installed over 220 data cables throughout the new office. As a result, D&AD moved in on time with all IT working efficiently from day one, ensuring no disruption to business as usual or their customer service levels.