ITRM
18 Case Studies
A ITRM Case Study
Charlton Athletic Community Trust (CACT), a charity, faced challenges with its aging on-premises IT infrastructure, which caused unreliable communication and productivity issues for its remote and seasonal staff. The manual setup of user accounts was also time-consuming. They engaged vendor ITRM for managed IT support and cloud services to find a more streamlined solution.
ITRM migrated CACT's on-premises systems to Microsoft 365 and a hosted telephony solution, utilizing discounted charity pricing to achieve significant cost savings. This provided reliable, secure access for remote workers and scalable, easily manageable services. The new cloud-based environment proved invaluable during the pandemic, allowing CACT to quickly adjust operations and continue supporting its community.