Case Study: Avenues Group achieves scalable IT support and stronger cyber security with ITRM

Avenues Group scales IT support across 7:00am–6:00pm operations with ITRM

ITRM began providing managed IT support services to the charity Avenues Group in 2020. The customer needed a stable, scalable IT foundation to support its multi-site operations and growth, which later included navigating an acquisition and securing private personal information for vulnerable individuals as part of a digital transformation.

The solution from ITRM included scalable day-to-day IT support and a bespoke cyber security stack. ITRM successfully managed the IT integration for the merger, replaced internal teams for cost efficiency, and delivered robust security, enabling Avenues' continual growth and high service levels without disruption.

Avenues Group