Case Study: TradeSmith achieves 24/7 platform stability and faster issue resolution with Itransition support

TradeSmith - Customer Case Study

TradeSmith, one of the largest US-based providers of online investment and trading tools, approached Itransition to build and support a new investment portfolio management platform, TradeStops. Because the service needed to stay available 24/7 to avoid losing subscribers, TradeSmith also needed ongoing maintenance, monitoring, and technical support to keep the financial application stable and secure.

Itransition implemented automated monitoring with Zabbix, database administration, security audits, and CI/CD automation with Jenkins across multiple environments. The vendor also streamlined stock-symbol updates and improved deployment workflows, helping TradeSmith’s platform become more stable and preventing outages; common issue detection and fix time dropped from 2–6 hours to 5–15 minutes, and the system now supports around 50,000 users.

TradeSmith