Case Study: Medical Device Leasing Company achieves streamlined treatment credit sales with Itransition

Medical Device Leasing Company - Customer Case Study

The Medical Device Leasing Company, based in Nashville, TN, needed a way to expand access to its high-end laser therapy technology after many otherwise viable practitioners were being turned away by traditional lending requirements. To solve this, the company worked with Itransition to build a technology-enabled program with an online dashboard, device-based purchasing, and a training, marketing, and support portal.

Itransition delivered a Ruby on Rails-based web app, admin panel, web portal, and API integrated with Paytrace, enabling practitioners to manage devices, buy treatment credits, and track usage while staff could activate users, manage devices, and generate reports. The phased implementation improved program operations, added automated messaging and internal notifications, and received positive feedback from clients and staff, helping the company better support its growing pay-as-you-go model.