Case Study: a leading European retailer boosts web performance with Itransition

Leading European Retailer cuts HTTP 404 errors tenfold with Itransition

The customer, a leading European retailer, faced significant web performance and technical issues with their SAP Commerce-based online supermarket, including slow indexing, search errors, and checkout failures. They also struggled with unsynchronized teams and a lack of process visibility. They engaged Itransition for its expertise in SAP Commerce and software maintenance to address these challenges.

Itransition solved the technical issues by optimizing the Apache Solr indexing process, rewriting caching mechanisms, and fixing search functionalities. They also implemented best practices by syncing team workflows in Jira, establishing a business analysis phase, and improving code management. As a result, Itransition helped eliminate 30% of the technical debt, doubled indexing speed, and reduced HTTP 404 errors tenfold.