Case Study: Canadian Car Repair Shop cuts manual work by 80% with Itransition’s Odoo BPM solution

Canadian Car Repair Shop cuts manual work by 80% with Itransition

The customer, a Canadian car repair shop, faced inefficiency due to manual processes for core tasks like work orders and invoicing, which were handled on an outdated Sage-based system. Seeking to modernize and automate these workflows, they engaged Itransition for its expertise in business process management and automotive software solutions.

Itransition implemented a customized Odoo-based BPM solution that automated daily tasks, reducing manual efforts by 80%. The system cut the customer's operational expenses in half and increased client satisfaction through greater workflow transparency and faster service delivery.