Case Study: Major Bank achieves 97% 360 performance review participation with it&People

Major Bank - Customer Case Study

A major bank was struggling with an ineffective performance evaluation technology that was difficult to adapt to its specific context. This led to poor results, a lack of return on investment, and frustration among employees and management who had invested significant time and resources. The bank sought a new assessment and performance model from it&people to increase employee engagement and improve the overall experience.

By implementing it&people's intuitive platform, the bank achieved a 97% participation rate in its 360 Performance Review. Employees highlighted the solution for its ease of use and the tangibility it provided for career growth. The vendor's program delivered better communication, clear KPIs, and ultimately a significant increase in ROI for the management team.