Case Study: City of Denton, Texas achieves improved IT asset visibility and reduced change risk with ITinvolve

City of Denton Selects ITinvolve for Social Knowledge Management, Change Management

ITinvolve was selected by the City of Denton, Texas to address challenges managing a growing, complex municipal IT environment. City leaders needed a way to better track physical assets, relationships and policies across departments, and to improve change management by visualizing potential risks before changes were made.

The City deployed ITinvolve’s cloud-based Social Knowledge Management and Change Management solutions to create a single, federated source of IT knowledge. The result: improved operational visibility, faster and better-informed change decisions, increased IT efficiency and reduced risk when implementing changes.

City of Denton, Texas

Melissa Kraft

Systems Security Manager, Technology Services