Case Study: Leading E-Retailer achieves $180K annual savings and 96% faster bookings with ITILITE

How an e-retailer saved up to $180k annually by using ITILITE

Leading E-Retailer, an 8,000-employee e-commerce company headquartered in Bengaluru, faced poor cost control and long, offline booking cycles with no unified travel system or analytics to plan budgets. To solve this, the company partnered with ITILITE, adopting ITILITE’s self‑booking platform, rewards program, AI‑powered trip options and policy automation to replace the patchwork of portals and manual processes.

ITILITE digitized and automated the travel journey, adding rewards to drive cost‑aware behavior, enforcing policy limits, and providing live dashboards and 24x7 support. As a result, the company saved $180k annually through the rewards program, achieved a 5x net return on investment, cut booking turnaround time by 96%, and moved 60% of bookings to in‑advance reservations—greatly improving visibility, accountability and budget planning with ITILITE.