Case Study: Global Sports Brand boosts travel experience with ITILITE

Global Sports Brand boosts travel experience 1.5x with ITILITE

The customer, a global sports brand, faced challenges with an outdated corporate travel program that resulted in long booking cycles and poor traveler satisfaction. They partnered with the vendor ITILITE and implemented its corporate travel management software to address these issues.

ITILITE provided an end-to-end automated platform that streamlined the booking process and improved visibility into travel spends. The solution delivered significant results for the global sports brand, including a 1.5x improvement in traveler experience, an NPS score of 71, and a reduction of the end-to-end booking cycle time to just 30 minutes.