ITILITE
21 Case Studies
A ITILITE Case Study
Capillary Technologies, an information technology and services company with over 850 employees, sought to streamline its business travel management process. The company partnered with the vendor ITILITE and implemented its corporate travel product to increase visibility, reduce escalations, and achieve cost savings.
ITILITE provided a gamified business travel booking process that consolidated all travel data onto a single platform. This solution resulted in 100% policy-compliant bookings and generated savings of 8-12% on total travel spend for Capillary Technologies. A portion of these savings was allocated back to employees through a rewards program, which contributed to high employee satisfaction evidenced by an average trip rating of 4.5 on the ITILITE platform.