Case Study: WWK Lebensversicherung enables digital insurance services and PDF archiving with iText

WWK Lebensversicherung streamlines digital insurance services for 1.3 million customers with iText

WWK Lebensversicherung, a leading German life insurance company, faced the challenge of updating its legacy PDF processes and enabling new digital services for customers and agents. Their goals included replacing outdated iText 2 implementations with a modern solution from vendor iText to handle PDF creation and manipulation, process data from online portals, and improve the archiving of email communications.

The solution implemented using iText 7 Core and the pdfHTML add-on allowed WWK to dynamically fill out web-based application forms with digital signatures, generate policy reports, and transform emails directly into PDF/A for efficient long-term archiving. As a result, iText provided a modernized, more functional API that improved exception handling and enabled a completely digital, legally compliant customer experience, which was particularly vital during the pandemic. WWK was very happy with the migration and is exploring further capabilities within the iText 7 Suite.

WWK Lebensversicherung