Case Study: Oxford Health NHS Foundation Trust improves invoice automation and AP control with ITESOFT

Oxford Health NHS Foundation Trust - Customer Case Study

Oxford Health NHS Foundation Trust worked with ITESOFT to streamline its Accounts Payable process. With 100+ sites, rising invoice volumes, and a highly manual workflow, the trust struggled with limited visibility, weak audit trails, payment delays, and time-consuming invoice handling across its Cedar financial system.

ITESOFT implemented FreeMind for Invoices to capture and automatically process incoming supplier invoices, with Share used for exception handling, workflow, and approvals. The solution helped Oxford Health automate more than 125,000 invoices per year, reduce the AP team from five people to four despite growing volumes, improve staff productivity by 78%, achieve 80% first-time OCR data capture, and save the equivalent of 16 full-time employees annually.

Oxford Health NHS Foundation Trust

Guy Turton

Financial Systems Operations Manager