Iterable
87 Case Studies
A Iterable Case Study
Curology, a personalized prescription skincare company, faced a challenge with data silos between their email and SMS marketing platforms. This hindered their ability to build robust customer profiles and deliver real-time personalized messages, which was critical for maintaining patient engagement and treatment plan compliance.
By implementing Iterable's true omni-channel growth marketing platform, Curology unified its communications. Iterable enabled dynamic personalization across SMS and email, including daily reminder campaigns and segmented follow-ups based on patient behavior. This solution led to a 26% improvement in customer engagement, a 10% increase in revenue, and a 14% lift in treatment plan compliance for their patients.