Case Study: TPx Communications reduces SD-WAN provisioning from hours to minutes with Itential

TPx Communications Reduces Time to Provision SD-WAN Services from Hours to Minutes with Itential Automation

TPx Communications, a managed services provider, needed a way to keep up with growing demand for SD-WAN services as manual provisioning processes created long backlogs and delayed customer onboarding. The company was looking for a network automation approach that could scale, reduce revenue risk, and improve customer satisfaction. Itential provided the automation and orchestration platform used to address this challenge.

Using Itential’s low-code automation workflows, no-code integrations, and support for Cisco NSO, SD-WAN vendors, and firewall vendors, TPx Communications automated SD-WAN provisioning end to end. The result was a reduction in provisioning time from 2 hours to 5 minutes, elimination of manual steps throughout the process, and improved engineering productivity, allowing the team to focus on additional automation use cases.

TPx Communications

Norm Sullivan

Communications Enterprise Architect