Case Study: Telecom Italia reduces time to market with Itential network automation

Telecom Italia Increases Efficiencies, Reduces Time to Market Through Network Automation & Orchestration with Itential

Telecom Italia, a Communications Service Provider, needed a way to reduce manual configuration errors, improve visibility across its network, and speed up service delivery. With multiple departments, disparate systems, and inconsistent scripts and proprietary tools, the company faced slow, error-prone network management and lacked an end-to-end view of services.

Itential, working with Cisco NSO, provided a centralized orchestration and automation platform to streamline software upgrade processes and unify cross-functional workflows. Telecom Italia automated the execution and validation of 100+ software upgrade tasks, improved collaboration between network teams, reduced manual errors and implementation costs, and accelerated time to market through a single orchestration point.

Telecom Italia

Francesco Burgio

DevOps Engineer