Itential
30 Case Studies
A Itential Case Study
Midmarket Wireless Service Provider worked with Itential to tackle a major automation challenge: they needed to automate service deployment and lifecycle management at the scale of a large carrier, but their home-grown solution was difficult to support and could not scale. They were also relying on third-party integrators to build service automations, adding complexity and cost.
Itential, in partnership with WWT, implemented a solution that integrated easily with the provider’s broader ecosystem and streamlined automation orchestration, including Itential Service Lifecycle Manager. As a result, the customer reduced automation deployment time from 12 weeks to 4 weeks, a 67% improvement, while also saving money and accelerating time to deploy.
Midmarket Wireless Service Provider