Case Study: Large Financial Institution Company achieves 80% time savings with Itential

Large Financial Institution Leverages Itential to Automate Load Balancer Requests for 80% Increase in Time Savings

Large Financial Institution Company, a 7,000+ employee organization in the financial services industry, was facing a never-ending backlog of load balancer requests with long lead times and a high volume of incoming work. To keep up without adding staff, the company needed a way to automate its manual processes and reduce turnaround time, and it turned to Itential and its Automation Platform.

Using Itential, the customer automated its end-to-end load balancer workflow and integrated with Ansible and Cisco NSO to make changes quickly across device types. The results included an almost 10% increase in DNS changes during the initial rollout, 80% time savings, and a 400% increase in throughput capacity.