Case Study: Multinational Biotech Company achieves global self-service networking with Itential

How a Multinational Biotech Company Achieved Global Self-Service Networking with Itential

A multinational biotech company turned to Itential to improve reliability across a global network that supports medical research, pharmaceutical production, and logistics. With a small network team already using open-source automation, they still faced complex scripts, manual maintenance, slow service fulfillment, and limited ability to expose automation to end users.

Using Itential as a centralized orchestration platform, the company connected high-code automations, APIs, SolarWinds compliance data, and other systems into end-to-end self-service workflows for network services. Itential helped automate enterprise switching infrastructure and SD-WAN rollout, delivering 100% reliability in site migrations and reducing incidents for automated network changes by an estimated 60% of total changes and rising.