Case Study: Global Financial Services Company achieves seconds-fast security blocking with Itential

How a Global Financial Services Company Leveraged Itential for Vendor-Agnostic SOAR Integration

Global Financial Services Company partnered with Itential to solve a growing security operations challenge: blocking domains, IPs, and URLs across a large, distributed network became too slow and manual, especially after a merger created two interconnected networks and multiple SOAR environments. The team needed a vendor-agnostic way to unify blocking workflows across its infrastructure and support real-time threat response.

Using the Itential Automation Platform, the company built a centralized, vendor-neutral “Blocking as a Service” layer that integrates with multiple SOAR tools and network systems, automates data translation, and orchestrates end-to-end blocking actions. With Itential, the company reduced blocking response times from minutes to seconds, eliminated vendor lock-in, and enabled seamless, consistent security responses across its post-merger global network.