Case Study: British Multinational Bank reduces load balancer migration time with Itential

British Multinational Bank Teams with Itential to Reduce Years of Load Balancer Migrations to Months

British Multinational Bank worked with Itential to address a years-long challenge of manually migrating more than 17,000 load balancer services across 16 countries. As the bank moved from Cisco Global Site Selector (GSS) to F5 load balancers, it needed a way to automate discovery and migration while also giving internal teams self-service access to configuration data.

Itential, alongside Cisco NSO and Infoblox, delivered an automation and self-service portal that automatically discovered and migrated services, supported real-time checks, and reduced reliance on contract engineers. The bank cut migration time from years to months, reduced the number of teams needed for data access by 100%, and could now retrieve load balancer information in under a minute.