Case Study: Riverside Hardware achieves online sales with ITCS website design

Riverside Hardware launches a new online shop with ITCS for one of the UK’s largest ranges of Draper Tools and Calor Gas

The customer, Riverside Hardware, a major engineering superstore and Calor Gas dealer in South Wales, approached vendor ITCS with the challenge of needing a new website to move their business online. Their previous limitation was that they could only serve customers who were physically present in their store during opening hours.

ITCS designed and built a new e-commerce website for Riverside Hardware, enabling online sales and allowing customers to order tools for delivery or in-store collection. The solution extended the company's renowned customer service and product expertise to a wider online audience. The managing director of Riverside Hardware expressed gratitude to ITCS for making their large product range easy to order online, stating the new website complements their excellent in-store service.

Riverside Hardware