Case Study: a multibillion-dollar company improves adoption and ROI with iTalent Digital’s Chama

How Chama helped a global enterprise uplevel change management

A large multibillion-dollar company faced difficulty managing dozens of simultaneous technology and process transformations. With a siloed, project-by-project approach, leadership lacked a holistic view, making it hard to measure employee readiness and optimize adoption rates for a strong return on investment. The company engaged iTalent Digital to address this challenge.

iTalent Digital implemented its Chama software, providing an enterprise-wide platform that consolidated all change initiatives. This gave leadership a 360-degree view of impacts by role and region, enabling data-driven decisions to optimize adoption. The solution fostered better collaboration between portfolios and was hailed as a "game-changer" that allowed for stronger dialogue and more coordinated program management.