Case Study: a global high-tech company migrates 100,000+ users smoothly with iTalent Digital change management

100,000+ Users Migrated to a New Technology Platform Seamlessly and Effectively

A global high-tech company faced significant internal risk when its leadership decided to migrate over 100,000 users to a new technology platform. With employees having spent years on a legacy system, the potential for backlash was high. iTalent Digital was engaged to provide a comprehensive change management program to ensure a successful migration and mitigate user pushback.

iTalent Digital implemented a multi-phase change management solution with internal communications and training, utilizing its proprietary methodologies and Change Saturation Dashboard. The results were exceptional, with fewer than 200 errors or deletions post-launch across 80,000 team sites. A pre-launch survey found nearly all stakeholders were aware of the change, with 80% signing up for early access, and 68% rated iTalent's training as the most helpful support effort.