Case Study: B&Q improves checkout throughput with ITAB Group's scalable checkout solution

Scalable checkout solution for B&Q

The British DIY and home improvement chain B&Q approached ITAB for a scalable checkout solution. Their challenge was to achieve a better checkout function that would improve the consumer experience and product flow, all with minimal impact on their existing store infrastructure.

By analyzing consumer transactions and ergonomics, ITAB designed and installed new checkouts that improved scanning accuracy and reduced queuing times. The ITAB solution utilized existing power and data points to minimize disruption during the rollout. This successful implementation saw over 1,600 checkouts installed across all B&Q stores within three months, enhancing throughput and providing a measurable return on investment.

B&Q