Case Study: a UK eCommerce retailer achieves blockchain-powered customer loyalty and 75% more cross-sales with IT Svit

UK eCommerce Retailers boost cross-sales and up-sales by 75% with IT Svit

The customer, a UK eCommerce retailer, faced the challenge of creating a secure and mutually beneficial customer loyalty program. They engaged the vendor, IT Svit, to build a blockchain-based system for issuing discount coupons that could not be hacked or altered and would provide valuable customer behavior analytics.

IT Svit developed a platform that integrated with Shopify, WooCommerce, and Magento via Ethereum APIs. The solution included a web portal for retailers to issue coupons and a mechanism for customers to easily gain, transfer, and spend discounts across the entire network. This implementation by IT Svit ensured data safety and provided powerful analytics for shop owners, resulting in a 75% growth in cross-sales and up-sales.