Case Study: Eldredge Septic Companies achieves 30% growth with IT Edge CRM and Salesforce

Eldredge Septic Companies grows 30% with IT Edge CRM

Eldredge Septic Companies, a family-run septic service business, faced challenges in managing its growth efficiently. They needed a software solution to integrate and streamline their sales, field service, and billing processes to improve customer service and achieve cost savings. They partnered with IT Edge CRM to implement and customize the Salesforce platform.

IT Edge CRM implemented a customized Salesforce solution that integrated all business processes from lead generation to invoicing. This provided real-time information access for office staff and field technicians, streamlined scheduling and communication, and automated billing through QuickBooks integration. As a result, Eldredge Septic experienced a 30% growth in volume, which they managed easily due to the new efficiencies, saving significant time on administrative tasks.

Eldredge Septic Companies