Case Study: Arctrieval achieves HIPAA-compliant, cloud-based medical records automation with IT Craft

Arctrieval - Customer Case Study

Arctrieval is a healthcare startup that engaged IT Craft to build a HIPAA‑compliant, web‑based medical correspondence management system (released 2010) to replace paper logbooks and charts and to automate release‑of‑information workflows. Facing the need to securely transfer records between providers, patients and third parties while reducing HIPAA rejections and cutting time and costs, Arctrieval required a scalable, cloud‑based solution that enforced privacy and streamlined administrative processes.

IT Craft delivered a secure, feature‑rich platform—online request registration, customizable email notifications with digital signing, centralized administration and reporting, PayPal integration, fax/email synchronization, localization, geolocation checks, versioning/encryption, label/template management and scheduled jobs—built on ASP.NET and related technologies. The IT Craft solution is deployed in three Southern California hospitals, has processed over 200,000 requests, helped the startup become profitable, and materially reduced manual effort, turnaround time and HIPAA‑related rejections.

Arctrieval

Jared Vishney

Founder and CEO