Case Study: an industrial hardware supplier achieves a seamless Microsoft Dynamics 365 CRM migration with IT Convergence

Industrial Hardware Supplier migrates CRM in 3 days with IT Convergence

The customer, an industrial hardware supplier, was using a partner-hosted, on-premise version of Microsoft Dynamics CRM. They engaged IT Convergence to migrate to a SaaS-based system, Dynamics 365 Sales and Customer Service, to benefit from automatic upgrades, better collaboration, and improved data access.

IT Convergence upgraded and migrated the client's system to Dynamics 365 on Azure. They consolidated multiple customizations into a single solution and performed the data migration using Scribe, executing it in parallel to complete the project within a tight three-day timeframe. The vendor delivered the project on-time without disrupting business, providing the client with access to advanced Dynamics 365 features like sales forecasting and the option to extend their system with other applications.